Our Return Policy

 The Eiliaz Boutique is online store to sell and deliver good and nice fabric ( Stitched and Un-Stitched) to our valuable customers. Our Return policy is as under:

 

Product Return Policy:

When some one buy any thing from our online store. 

1. If the product is delivered to the customer. If the customer found our product defective he/she may return the product. ( We always check the quality of all product before it is delivered.)

2. If the customer bought ang thing from our online store and when he/she does not like the product but the product is in good condition(not defective). That product can not be returned.

3. If in any case, the product received by the customer is defective he/she send us the product back to us and we will issue/send him/her the other product but we do not pay back the given money to the customer. The customer buy any other item from our store.

    a. If the value the product which was bought by customer is higher then the value of the previous defective product. The customer must pay the difference.

    b. If the value of the product bought by the customer is lower then the value of the previous product the website will pay back the difference amount to the customer.



Exchange Item Policy:

1. In the case of only defective item, the customer must inform the website within seven days after the receiving the parcel.

2. After seven days website is not bound to exchange the defective product.



Courier Cost Policy:

In case of defective product only. The customer must pay the courier cost to send back the product to the website. The website will not bear the cost of courier. 



Customer Support Helpline:

    Mobile No. +92-306-0355552

    WhatsApp No. +92-336-4719656

    Email Address: eiliazclothing@gmail.com

    Mailing Address: 

    Head Office: Sadique Center Gulberg, Lahore

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Please make your payment directly via UPI transfer by scaning our below QR codes. Use your Order ID as the payment reference. Your order won't be shipped until the funds have cleared in our account.

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